There is a way to tag orders with a color to call attention to them.
Right now, use the following colors:
- Yellow: Scheduled order at a future date
- Red: Urgent customer problem
- Orange: Minor issues like customer wants a final invoice, customer called to say that they are returning the unit, cc info updated (This will help billing to pay attention to it.)
*Remember to “Untag” the order after it is taken care of (like when an order is shipped or an issue is resolved)*